Claims
Best-in-class advocacy and support to help insureds get back on the road faster
Dedicated in-house claims team
Superior claims service is a key pillar of our program. Our in-house claims team is dedicated to guiding insureds through each step of the process and advocates for a fair, timely and comprehensive review. What’s more, we offer a growing variety of resources on claims and risk management to help insureds better protect themselves.
Claims Reporting Procedures
Guard | Altirus Road
Claims can be submitted in multiple ways.
Email
[email protected]
Phone
877.579.8866
Email for Existing Claims Inquiries
[email protected]
Mail
Altirus Road
PO Box 9520
Fredericksburg, VA 22403
Fortegra | Nars
Claims can be submitted in multiple ways.
Email
[email protected]
Phone
800.315.6090
Fax
866.261.8507
Please indicate NEW CLAIM when faxing
Mail
North American Risk Services, Inc.
P.O. Box 166002
Altamonte Springs, FL 32716-6002
Our claims team
Led by claims expert Wayne King, the KBK claims team works to facilitate the most favorable resolution as efficiently as possible — enabling your commercial auto clients to minimize downtime and get back to work.
Wayne King
Head of Claims, Novacore
Email Wayne
860.707.6273
Claims resources
We are here to help
Contact Wayne King at
[email protected] or 860.707.6273
for all claims-related questions.